Privacy Policy

1. Introduction

Solution Calfeutrage et Isolation inc. ("we", "our") is committed to protecting the personal information of its clients and visitors in compliance with Quebec's Law 25 on the protection of personal information in the private sector.

2. Information Collected

• Name
• Email address
• Phone number
• Postal address
• Property information (building type, year of construction)
• Browsing data (IP address, browser type, pages visited)
• Advertising identifiers (gclid, fbclid, msclkid) for campaign tracking

3. Use of Information

• Process and respond to your quote requests
• Communicate with you about our services
• Improve our website and services
• Measure the performance of our advertising campaigns
• Comply with legal obligations

4. Cookies

Our site uses cookies for essential functionality, analytics (Google Tag Manager), and advertising (Meta Pixel, Microsoft Clarity). Analytics and advertising cookies are only activated after your explicit consent.

5. Sharing of Information

We do not sell your information. We may share it with our service providers (Pipedrive CRM, hosting) and legal authorities when required by law.

6. Retention

Your information is retained as long as necessary for the purposes for which it was collected, in accordance with applicable law.

7. Your Rights

Under Law 25, you have the right to access, rectify, delete, or withdraw consent regarding your personal information. Visit our data request form.

8. Privacy Officer

• Officer: Maxime Renaud
• Email: info@solutionisolation.ca
• Phone: 1 866-980-0665

9. Changes

We reserve the right to modify this policy at any time. Changes will be posted on this page with the updated date.